Anonymous, Military Claims client
“This letter should be regarded as appreciation of the services rendered by Bolt Burdon Kemp solicitors of Islington, London. In particular, the services provided by Philippa Tuckman and Tracy Smith.
My case that is still ongoing was referred by the Royal British Legion in 2007. The prompt response and allocation of my solicitor Philippa Tuckman was seamless and timely. Throughout my legal case I have received a highly professional service at all times. Given the nature of my occupation working for the Royal Navy, Philippa and her team have been considerate and extremely understanding. Her knowledge on Her Majesty’s Forces employment and terms of service are beyond reproach.
Bolt Burdon and Kemp have consistently provided advice in a manner that is understandable, accurate and reliable. Communication has been maintained both electronically, verbal and written. This communication has always been appropriate to my personal understanding of the legal system. This has permitted me to make informed decisions without pressure or uncertainty. I have always felt that my legal team are available to be asked questions on proceedings without feeling out of place.
I have on two occasions made personal recommendations to work colleagues of Bolt Burdon Kemp services. This I believe is testament to their high degree of service provided to me in my case. I cannot recommend Bolt Burdon Kemp solicitors enough and more especially Philippa Tuckman and Tracy Smith.”